Frequently asked questions

What is a hire period?
A hire period is the period of time arranged for your hire when your book your hire pieces. As a general rule the pieces are delivered the nearest working day before the event and picked up the first working day after the event. Cake stands can however be delivered up to five working days before the event to allow time for decorating.

What information do Little Ironies need to know to provide a hire quotation?
Tell us your name and address, the date of your event, its location, the number of items and the codes of the designs (from the website) you require (eg F1, CK1). This can be done by calling Joanne during office hours on 0794 011 9007 or emailing us at hire@littleironies.co.uk

How far in advance do I have to book my hire items?
Little Ironies hire ranges are made in limited numbers, therefore to guarantee availability pieces should be booked as early as possible. However if time is short, provided the pieces are available, there is time to deliver them and you can provide payment before your event we can probably arrange a hire for you.

How long do I have before I have to commit to a hire?
As soon as we receive your hire request we will hold your pieces for you for three weeks and send you more information and forms which you must complete to officially place the order. During the three week period we will contact you if anyone else requires the same dates as you so you can have first refusal.
You must return the order forms with the booking fee within three weeks to secure your booking

What if my requirements exceed the quantities shown on the website?
Contact us, because under certain circumstances we have been known to make extras and we may do the same for you

Can I hire some figurines and some butterflies?
Yes, many of our sculptural pieces are designed to be mixed and matched

Does hire include flowers?
No, Little Ironies only specialize in bespoke metalwork. Flowers should be arranged through a local florist, your venue or perhaps a family member could help. However, what about candles to compliment your table centrepieces? These can be purchased from Little Ironies on-line shop

What if I want something unique for my event?

Unique table centrepieces can be commissioned as a
general rule this will take three months. Prices will be based on the scope of work. For more information contact us on on 0794 011 9007 or email us at commission@littleironies.co.uk


When is my full payment due?
Three weeks before your event we will contact you to arrange convenient delivery and collection times for your hire items. Full payment and a deposit cheque for £100 is also due at this time and must be paid before the date of your event

My florist / baker is asking for accurate dimensions of my hire items, what should I do?
We can supply you with pictures and diagrams or we can contact your suppliers directly on your behalf to discuss arrangements

Which vases will fit my hire pieces?
All glassware purchased from our Little Ironies on-line shop has been chosen to compliment our hire ranges. As a general rule though, square vases should have a base size no bigger than 100mm x 100mm and round vases should have a base diameter less than 130mm

What size candles will fit my candelabras?
About 21mm diameter, suitable candles are available from Little Ironies on-line shop

Can I buy hire pieces?

Yes, you can commission us to make any of our hire items especially as a memento of your day. Pieces can be personalized with names, dates or corporate logos. For more information on discounts available to hiring customers, contact us on 0794 011 9007 or email us at commission@littleironies.co.uk

Please note
The items you hire will be delivered and collected from your venue according to your instructions. Once the items have been delivered they become your responsibility and remain so until they are collected or returned to Little Ironies. Your deposit cheque for £100 will be refunded provided there is no damage to the items your have hired. All damage must be paid for. For more information contact us direct or view our hire terms

© Joanne Calcutt 2010 - All rights reserved